Contact Us

Please don't hesitate to contact us if you have any questions about our products, services, or web site. We're always pleased to hear from our valued customers and do our best to exceed your expectations.

Our business hours are typically Monday through Friday, 9am-5pm EST time, excluding holidays. We do our best to answer inquiries in a timely manner, usually within one business day.

Contact Options

General & Sales Questions

We're only an e-mail away from answering any non-technical questions you may have, such as those related to sales, licensing, or accounts.

Use the link above to send an e-mail to our sales department.

Public Support

For technical questions that don't contain sensitive information, we urge you to use our discussion forums:

The forums provide a place for you to post questions, problems, and ideas for products.

Actipro's support staff replies to all unanswered threads. Other customers benefit from reading your posts and may contribute follow-up ideas or requests.

RSS feeds are also available for each forum.

Private Support

For technical questions that require a degree of privacy, please e-mail our support staff directly, which will create a support ticket.

If you don't receive a reply within three business days, your e-mail might have been caught by our server's spam filter.

Support tickets can be managed and created directly from the following location, thus bypassing e-mail filters:

When submitting inquiries, please only use one form of contact. We answer all inquiries with the same diligence, regardless of how they are submitted.