Last updated: 2018-05-23
Certain portions of our web site collect anonymous non-personal visitor data that may include, but is not limited to, the pages you visit on our web site, visit duration, browser type, country of origin, etc. Third parties participating in collection may include:
A user account on our web site contains certain private and public personal information that is reasonable and expected in maintaining a product supplier to customer relationship. The user account is only created when you perform specific form-submitting actions on our web site, such as downloading a free product evaluation, purchasing licenses, etc. We do NOT collect any personal data considered to be of a sensitive nature such as religious or political affiliation.
The user account contains private information, which includes your full name and e-mail address. This data is required since your e-mail address is used as the login mechanism for your account and the name is how you are identified to us.
After ordering an Actipro product or service, you may be associated with an organization account. The organization account represents a company, organization, or individual who has purchased product licenses or services. Organization accounts track the organization's name, postal address, phone number, web site, and Actipro purchase history. They also track one or more user account contacts who have access to the organization account. When added to an organization account, other contacts for that account will be able to see your name and e-mail address in the contacts list. Organization account information can be edited from the organization account page.
Certain portions of our web site may track your IP address, which helps us prevent against fraudulent orders.
Other private data that is only accessible to Actipro and never shared:
Your user account's public profile is visible to other web site visitors. When a user account is first created, only your name (not private e-mail address) is copied to your public profile. The name can be customized to be different from your private profile name for anonymization, and any other optional public profile information (public e-mail address, organization, title, location, web site, signature, etc.) can be viewed/edited via your My Account page.
Other public data that is accessible to web site visitors:
We rely on a number of lawful bases to use your personal data:
Any private personal information submitted to us such as your name, e-mail address, postal address, etc. will NOT be released, sold, or rented to any third-party individual or company for their promotional purposes and is kept strictly internal to Actipro Software.
Actipro may share the minimum information necessary for other companies working on Actipro's behalf to perform tasks requested by us that may include, but is not limited to:
Actipro may occasionally send you newsletter e-mail communication if you have completed the subscription process to a mailing list, under the "Contact Preferences" portion of your My Account page. You may unsubscribe from mailing lists on that same page.
For those with an Actipro user account, some e-mail communication is not subject to unsubscribe requests. This may include, but is not limited to communication related to product downloads, download follow-ups, sales transactions, licenses, subscription expiration notifications, and support responses/notifications.
When requested, Actipro will dispose your personal data in a manner designed to ensure that your identify cannot be reconstructed or read. This process may involve data anonymization, deletion, or other appropriate steps. Please note that in some cases, a complete removal of your data may not be possible. For instance, purchase-related data must be kept for legal and financial audit purposes, and discussion forum post content will be retained but displayed with an anonymized name as the author. Data may persist in copies made for backup and business continuity purposes for additional time.
If you wish to dispose your personal data and exercise your right to be forgotten, please e-mail us and state your need and contact information.
The Actipro web site uses an encryption protocol named SSL (Secure Sockets Layer) to handle all data transferred over the Internet. This method is an industry standard for protecting the privacy and integrity of transferred personal information. SSL is enforced on all our web pages, thereby protecting any and all personal information that is transmitted.
Actipro Software is based in the United States. The Actipro web site and all of its data is securely stored on servers within the United States of America. No matter where you are located, you consent to the processing and transferring of your personal data in and to the United States, which may have privacy laws that are different from those in your country of residence.