Exception running samples

Micro Charts for Universal Windows Forum

Posted 7 years ago by Michael Heydt
Version: 13.1.0121
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I just got a license, installed that version over top of my eval, and I get an exception being thrown in ProductItemInfo.CreateElement, when trying to call Activator.CreateInstance.  Any ideas what this may be?  I have tried uninstalling, reinstalling, and custom project just putting a simple MicroXYChart on the screen, and those also get a similar error.  The InnerExceptio on this says "Unspecified Error".

Comments (4)

Posted 7 years ago by Actipro Software Support - Cleveland, OH, USA
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H Michael,

That's odd... are you sure you are using 2013.1 license info with a 2013.1 install?  If so, can you write our support address and we'll work with you offline (so we can discuss details) to resolve this ASAP?


Actipro Software Support

Posted 7 years ago by Michael Heydt
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I'll submit a ticket.

Posted 7 years ago by Michael Heydt
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Well, I got this worked out.  Long answer, issue caused by my companies procurement system getting me the older version.  I went and downloaded the latest and I'm good.

Answer - Posted 7 years ago by Actipro Software Support - Cleveland, OH, USA
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Hi Michael,

That's great to hear. 

Here's a helpful tip... In the future, if you encounter something like that, always check the innermost exception.  Normal exceptions (like a licensing exception in this case) that occur when XAML displays get "wrapped" by WinRT.  By looking at the innermost exception whenever you get some sort of XAML-related error, you can generally find the root cause of the problem.


Actipro Software Support

The latest build of this product (v2020.1 build 0350) was released 13 days ago, which was after the last post in this thread.

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