No response to Alt+Gr modifier

SyntaxEditor for Windows Forms Forum

Posted 11 years ago by Paul Clark
Version: 3.1.0201
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Hi Actipro Support

We are using ActiproSoftware.SyntaxEditor v3.1.201 within our product, and we have European customers using keyboard layouts other than US or UK.

Some German users are complaining that they cannot enter braces (ie. { and } ) or brackets (ie. [ and ] ) because on a German keyboard these characters are accessed using the Alt+Gr modifier key together with the 7, 8, 9 and 0 number keys.

It seems that SyntaxEditor component does not accept Alt+Gr modified keypresses.

Please refer to this keyboard map showing the Alt+Gr keycaps for Germany and Austria:
Keyboard layout

There is an older post in this forum that is asking the same question, and there was an apparent fix on the way:
Cannot enter characters with the AltGR-Key

Can you confirm in which version on the SyntaxEditor this was fixed, or is it still an outstanding issue? Can we patch v3.1 that we are using, or are we required to upgrade to
v4.0?

Many thanks
Paul Clark
designer and developer | Stardraw.com | www.stardraw.com

Comments (2)

Posted 11 years ago by Actipro Software Support - Cleveland, OH, USA
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Hi Paul,

I'm not sure which build that was resolved in since it was so long ago. But you may wish to try the latest v3.1 maintenance release (available from your Actipro account) and see if it was rolled into that or not. If not, it sounds like it most certainly was fixed in v4.0.


Actipro Software Support

Posted 11 years ago by Paul Clark
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Hi

Upgrading to v3.1.0225 has resolved the problem, and we have deployed an update of our product, which has already made one German customer very happy.

Many thanks for your prompt reply.

Paul Clark
designer and developer | Stardraw.com | www.stardraw.com
The latest build of this product (v2018.1 build 0341) was released 3 months ago, which was after the last post in this thread.

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