Hi Actipro Support
We are using ActiproSoftware.SyntaxEditor v3.1.201 within our product, and we have European customers using keyboard layouts other than US or UK.
Some German users are complaining that they cannot enter braces (ie. { and } ) or brackets (ie. [ and ] ) because on a German keyboard these characters are accessed using the Alt+Gr modifier key together with the 7, 8, 9 and 0 number keys.
It seems that SyntaxEditor component does not accept Alt+Gr modified keypresses.
Please refer to this keyboard map showing the Alt+Gr keycaps for Germany and Austria:
Keyboard layout
There is an older post in this forum that is asking the same question, and there was an apparent fix on the way:
Cannot enter characters with the AltGR-Key
Can you confirm in which version on the SyntaxEditor this was fixed, or is it still an outstanding issue? Can we patch v3.1 that we are using, or are we required to upgrade to
v4.0?
Many thanks
Paul Clark
designer and developer | Stardraw.com | www.stardraw.com
We are using ActiproSoftware.SyntaxEditor v3.1.201 within our product, and we have European customers using keyboard layouts other than US or UK.
Some German users are complaining that they cannot enter braces (ie. { and } ) or brackets (ie. [ and ] ) because on a German keyboard these characters are accessed using the Alt+Gr modifier key together with the 7, 8, 9 and 0 number keys.
It seems that SyntaxEditor component does not accept Alt+Gr modified keypresses.
Please refer to this keyboard map showing the Alt+Gr keycaps for Germany and Austria:
Keyboard layout
There is an older post in this forum that is asking the same question, and there was an apparent fix on the way:
Cannot enter characters with the AltGR-Key
Can you confirm in which version on the SyntaxEditor this was fixed, or is it still an outstanding issue? Can we patch v3.1 that we are using, or are we required to upgrade to
v4.0?
Many thanks
Paul Clark
designer and developer | Stardraw.com | www.stardraw.com
