QAT buttons lost when changing language

Hi Radu,

Can you please make a new simple sample project that shows this issue and email it to us? We'd need to be able to repro it to try and fixes out. Please don't include any .exe files in the ZIP and rename the .zip file extension so it doesn't get spam blocked.

Here u can find a sample:

http://hotfile.com/dl/105252620/da75def/QATMultiLanguageBug_src.zip.html

Below are instructions how to reproduce.

- start QATMultiLanguageBug.exe
- add "New", "Save" and "SaveAs" to QAT
- press "Save QAT" (content of QAT will be deserialized to config.xml)
- restart application (content of QAT is as expected)
- press "de-DE" (do not press "Save QAT"!!!)
- restart application (content of QAT is empty)

if we manually modify "Label" property in serialized content (RibbonControlPathItem) the item is loaded well.

Regards
Radu

Radu,

We tried running your application but didn't see any issues. Perhaps our machines aren't really switching cultures though and are remaining on US English.

I have an idea of a tweak we could make to our code to possibly help. If you'd like to try it out, please write our support address and reference this post and we'll coordinate further there.

Was there a resolution to this thread?

I am experiencing the same issue as described.

Hi Vanessa,

Our latest official build 542 should have a tweak we made for this, but I don't believe it was ever validated by the other customer as to whether it fixed it or not. We were unable to repro it ourselves.