We use an older version of the ActiPro Gauge display in our product that displays real-time data. We have a customer complaint that when you mouse over a gauge control, but only over the background, it stops updating. We have successfully reproduced this issue, and updating to the trial edition of the latest version did not fix it.
It only happens when you mouse over the background. If you move the cursor to the needle or the center hub for the needle, or any text on the gauge updates recommence. If you leave the gauge, updates recommence. But while the mouse is over the background, the display does not update.
It is important to note that this does not always happen. It may be related to the application being heavily loaded. It also seems to happen more with dark backgrounds, especially the dark background with the circular gradient, although that could be coincidence.
[Modified 1 month ago]