A customer reported an issue, where the entire ribbon area is completely white. The buttons and controls are still functional, just not visible. The problem occurs spordically and I was not able to reproduce the issue.
We already updated to a newer version of your component, but since we cannot reproduce the issue, we cannot say if it was already fixed.
Maybe you are already aware of similar issues or have an idea what is causing the problem. The customer is often working via remote desktop, but claimed the issue also occured localy.
What could cause this issue? Could this be an issue with the graphics driver or Windows?
Best regards, Tobias Lingemann.