Black screen at application startup

Docking/MDI for Windows Forms Forum

Posted 6 months ago by Usama Saeed
Version: 22.1.2
Platform: .NET 6.0
Environment: Windows 10 (64-bit)
Avatar

Hi,

We are seeing a black screen on application startup covering the DocumentWindow (V 22.1.0). It was running fine with the previous versions. What may be the possible reason? Do we need to handle anything on our end to solve this?

Thanks

[Modified 6 months ago]

Comments (1)

Posted 6 months ago by Actipro Software Support - Cleveland, OH, USA
Avatar

Hello,

We're sorry to hear you're having trouble.  We are not aware of any issues like that at this time.  Can you send us a screenshot and/or short video showing the issue to our support address, and reference this thread in your email?

Are you able to reproduce this in a new simple sample project that you can send to us so that we can debug and investigate the problem?  If so, please make sure you exclude the bin/obj folders from the .zip you send.  Then we can work with that to see if the same thing happens for us.  Thanks!


Actipro Software Support

The latest build of this product (v22.1.3) was released 4 months ago, which was after the last post in this thread.

Add Comment

Please log in to a validated account to post comments.